These terms apply to Slingshot LLC and to every Slingshot product, service and website. Slingshot is an independent services and product house that represents only itself, not any government entity or third party.
1. No refunds
Slingshot does not offer refunds. All fees paid to Slingshot LLC, for any product, platform, subscription, plan, license, service, project, training, certification, program or event, are final and non-refundable, including for:
- unused time, seats, credits or features;
- partial use, early cancellation or downgrades;
- dissatisfaction, change of mind or change of business needs;
- suspension or termination because of a breach of our terms; and
- unavailability of third-party content or platforms (for example YouTube videos inside Aware and Awake).
2. Cancellation
You may cancel a subscription at any time. Cancellation stops the next renewal. You keep access until the end of the period already paid for, and no refund or credit is given for the remaining time.
3. Mandatory legal rights
This policy applies to the maximum extent permitted by law. If a mandatory law that cannot be excluded by contract gives you a right to a refund in a specific situation, that right still applies to the extent the law requires.
4. Billing errors
If you think you were charged by mistake (for example a duplicate charge), email hit@eslingshot.com within 14 days of the charge. A confirmed billing error is corrected, and correcting it is not a refund under this policy.